Items: 0 | Total: £0.00
Search our store
Your order
Your basket is empty

Privacy Policy

This privacy policy sets out how Thirst4Mugs uses and protects any information that you give Chantal's Mugs when you use this website.

Chantal's Mugs (formerly Thirst4Mugs) is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. You are free to have this information redacted and are free to unsubscribe from any email lists.

Chantall's Mugs may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

What we collect

We may collect the following information:

  • name and address

  • contact information including email address

  • demographic information such as postcode, preferences and interests

  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

  • We don't hold any of your payment details - please see the relevant payment processors for their privacy and security policies.
  • We will only hold your information for as long as we have to, ie for accounting, tax and legal purposes, up to a maximum of 7 years. After that your information will be deleted.
  • We will NOT pass your information to any 3rd parties that do not need to know your information.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

If you have any questions regarding this policy please don't hesitate to contact us.

Email Chantal's Mugs

Chantal's Mugs, Wheathampstead, Herts


Content © 2021 Chantal's Mugs